Questions
Twelve things people ask before they write to us, in the order they ask them. Answered in full, with the same numbers the Services page prints.
A website costs S$500 on the start-up promotion — up to five pages, with three months of changes free — or S$800 on the standard build: a fixed price, no page ceiling, one month of changes free.
The promotion is the studio’s opening rate while the portfolio is being built. Four things come with both.
- 01The website itself, designed and built for your business — not a template
- 02A free audit
- 03An optional in-person session: an engineer walks you through your own site’s back end
- 04The warranty — three months of free changes on the promotion, one month on the standard build
Each rate’s terms are set out row by row on the Services page.
Six things that decide a project, and where each choice stands.
Six things that decide a project. The last row is where we are the weaker choice, and it is there on purpose.
| What you are comparing | One freelancer | An agency | Thornbury |
|---|---|---|---|
| Typical price | A few hundred to a few thousand. | Several thousand and up. | S$500 promotional, or S$800 fixed. |
| Who actually builds it | One person, working alone. | A team you often never meet. | A team, and every build is reviewed by more than its author. |
| Security and the back end | Rarely reviewed, rarely explained. | Usually handled, seldom shown. | Checked in the free audit, and explained to your face. |
| Do you understand your own site afterwards | Usually not. | Sometimes, at a price. | An engineer walks you through it in person. |
| After launch | Often unreachable. | An account manager, billed by the hour. | Three months of free changes on the promotion, one month on the standard build. |
| Where we are the weaker choice | The cheapest, if you can vet them yourself. | Large, complex builds with big budgets. | We are new, with a shorter public track record. |
-
How much does a website cost?
S$500 on the start-up promotion, for a site of up to five pages. S$800 on the standard build: a fixed price, with no page ceiling. Both include the design, the build, a free audit and a warranty period of free changes. For the same brief an agency will usually quote several thousand; a freelancer, anywhere from a few hundred to a few thousand.
In numbersS$500 promotional, up to five pages · S$800 fixed, no page limit
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Why so much cheaper than everyone else?
Because we are new. A studio still building its portfolio and its reputation prices for the work rather than the margin. It is not a smaller scope, not a template and not sent offshore — it is the same work, at a rate that reflects how long we have been doing it in public.
-
What is included for S$500?
A complete site of up to five pages, designed and built for your business. A free audit. An optional in-person session, where an engineer walks you through your own site’s back end. And three months of free changes to the detail after launch. A site that needs more than five pages is quoted separately.
In numbersFive pages · one audit · one visit, if you want it · three months of changes
-
How long does it take?
Between one week and one month. Several technical people work on a build in parallel rather than one person working through a queue — which is also why every build is reviewed by someone other than its author. Some of that time goes to checking in with you before we proceed, not after.
In numbersOne week to one month
-
Do I need an audit before a redesign?
We strongly recommend one, and it is free with every package. A redesign without an audit is guesswork. The audit protects what is already working, flags what is costing you customers, and tailors the rebuild to what it finds.
-
Can you help with SEO if I already have a site?
Yes, and it does not need a rebuild. It starts with the free audit. From there SEO is S$299 a month and AEO / GEO is S$340 a month, both priced on the Services page. If the audit finds the site itself is the problem, that fix is quoted separately — there is no sense paying to rank a site that cannot hold the visit. Search results take months, not weeks, and no one can promise a position. You get a monthly report of what changed.
-
Do you really come and explain the back end in person?
Yes, if you want it. One of the team visits and walks you through how the site is structured, how it is secured, and how to make changes yourself.
Not sure what you would hold at the end? Read: Do you actually own the website you paid for?
-
What happens if something breaks after launch?
It is covered inside the warranty — three months on the promotion, one month on the standard build — at no extra cost. After that, small changes are charged small. There is no mandatory retainer.
In numbersThree months of changes on the promotion · one month on the standard build · no retainer
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Can you help with Google Maps and reviews?
Yes, as a separate bundle: Business Profile setup and optimisation, a review-request card, monitoring with an alert on any negative review, and a monthly report. One thing to be clear about: every customer gets asked, and none are filtered out. Review-gating is against Google’s policy and risks the profile being suspended.
-
Do you work with start-ups, or only established companies?
Both, and we are open to partnerships. The start-up pricing exists so a new company is not paying enterprise rates; an established company gets the same fixed price and the same warranty.
-
What if I need more than five pages?
Then the promotion does not apply. Tell us the scope, and we quote it properly once we know what it is.
In numbersOver five pages: quoted, not the S$500 rate
-
How do I start?
Send us the link to your current site, or describe the project. WhatsApp is fastest; email is fine. The audit is free, and there is no obligation.
06 — Questions
Questions
Twelve things people ask before they write to us, in the order they ask them. Answered in full, with the same numbers the Services page prints.
I — The short answer
A website costs S$500 on the promotional rate, or S$800 on the fixed rate.
Promotional: up to five pages, three months of free changes. Fixed: no page limit, one month of free changes.
The promotional rate is the studio’s opening rate while its portfolio is being built. Four things come with both rates.
- 01The website itself, designed and built for your business — not a template
- 02A free audit
- 03An optional in-person session: an engineer walks you through your own site’s back end
- 04The warranty — three months of free changes on the promotional rate, one month on the fixed rate
Each rate’s terms are set out row by row on the Services page.
II — A freelancer, an agency, or us
Six things that decide a project. The last row is where we are the weaker choice, and it is there on purpose.
| What you are comparing | One freelancer | An agency | Thornbury |
|---|---|---|---|
| Typical price | A few hundred to a few thousand. | Several thousand and up. | S$500 promotional, or S$800 fixed. |
| Who actually builds it | One person, working alone. | A team you often never meet. | A team, and every build is reviewed by more than its author. |
| Security and the back end | Rarely reviewed, rarely explained. | Usually handled, seldom shown. | Checked in the free audit, and explained to your face. |
| Do you understand your own site afterwards | Usually not. | Sometimes, at a price. | An engineer walks you through it in person. |
| After launch | Often unreachable. | An account manager, billed by the hour. | Three months of free changes on the promotional rate, one month on the fixed rate. |
| Where we are the weaker choice | The cheapest, if you can vet them yourself. | Large, complex builds with big budgets. | We are new, with a shorter public track record. |
III — Twelve questions, in the order people ask them
-
How much does a website cost?
S$500 on the promotional rate, for a site of up to five pages. S$800 on the fixed rate, with no page limit. Both include the design, the build, a free audit and a warranty period of free changes. For the same brief an agency will usually quote several thousand; a freelancer, anywhere from a few hundred to a few thousand.
In numbersS$500 promotional, up to five pages · S$800 fixed, no page limit
-
Why so much cheaper than everyone else?
Because we are new. A studio still building its portfolio and its reputation prices for the work rather than the margin. It is not a smaller scope, not a template and not sent offshore — it is the same work, at a rate that reflects how long we have been doing it in public.
-
What is included for S$500?
A complete site of up to five pages, designed and built for your business. A free audit. An optional in-person session, where an engineer walks you through your own site’s back end. And three months of free changes to the detail after launch. A site that needs more than five pages is quoted separately.
In numbersFive pages · one audit · one visit, if you want it · three months of changes
-
How long does it take?
Between one week and one month. Several technical people work on a build in parallel rather than one person working through a queue — which is also why every build is reviewed by someone other than its author. Some of that time goes to checking in with you before we proceed, not after.
In numbersOne week to one month
-
Do I need an audit before a redesign?
We strongly recommend one, and it is free with every package. A redesign without an audit is guesswork. The audit protects what is already working, flags what is costing you customers, and tailors the rebuild to what it finds.
-
Can you help with SEO if I already have a site?
Yes, and it does not need a rebuild. It starts with the free audit. From there SEO is S$299 a month and AEO / GEO is S$340 a month, both priced on the Services page. If the audit finds the site itself is the problem, the fix (Business-Ready, on the Services page) is priced against what the audit found — or, when a rebuild is the cheaper answer, quoted at the S$500 / S$800 rates instead. There is no sense paying to rank a site that cannot hold the visit. Search results take months, not weeks, and no one can promise a position. You get a monthly report of what changed.
-
Do you really come and explain the back end in person?
Yes, if you want it. One of the team visits and walks you through how the site is structured, how it is secured, and how to make changes yourself.
Not sure what you would hold at the end? Read: Do you actually own the website you paid for?
-
What happens if something breaks after launch?
It is covered inside the warranty — three months on the promotional rate, one month on the fixed rate — at no extra cost. After that, changes are quoted one at a time, or covered by Maintenance at S$60 a month: assets, images, text and video changed inside 48 hours, and emergency cover for a breach or an outage. Maintenance is optional, and no build is sold on condition of it; there is no mandatory retainer.
In numbersThree months of changes on the promotional rate · one month on the fixed rate · then S$60 a month, optional
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Can you help with Google Maps and reviews?
Yes. Google Business setup is S$79, paid once: the profile built and optimised for Maps, and physical review cards — two hand cards, or one for the counter — with no retainer attached. A monthly service (review monitoring with an alert on a bad one, replies drafted, and a monthly report) is coming soon and not open yet. One thing to be clear about: every customer gets asked, and none are filtered out. Review-gating is against Google’s policy and risks the profile being suspended, so we do not build it.
-
Do you work with start-ups, or only established companies?
Both, and we are open to partnerships. The promotional rate exists so a new company is not paying enterprise rates; an established company gets the same fixed price and the same warranty.
-
What if I need more than five pages?
Then the promotional rate does not apply. Tell us the scope, and we quote it properly once we know what it is.
In numbersOver five pages: quoted, not the S$500 rate
-
How do I start?
Send us the link to your current site, or describe the project. WhatsApp is fastest; email is fine. The audit is free, and there is no obligation.
IV — Still want to ask directly?
Send the link, or tell us what you are building.
The audit is free either way, and we will say honestly whether you need us.